Privacy Policy

Effective Date: 06/01/2025
Last Updated: 06/25/2025

Contact Us

Sevinity Privacy Team
8992 Preston Rd Ste 110-313
Frisco, TX 75034
privacy@sevinity.com

1. Scope

This policy applies to Sevinity, LLC’s websites (including replicated Brand Partner sites), apps, services, and related corporate and affiliate operations in the U.S.

2. Categories of Personal Information Collected

  • Identifiers: name, email, postal and billing addresses, phone, IP address
  • Account Credentials & Purchases: username, hashed password, purchase history
  • Payment Data: credit/debit card info (handled by processors)
  • Technical Data: device type, browser, OS, cookies, event logs
  • Location & Tracking: geolocation (with consent), analytics data
  • Communications: inquiries, support tickets, interactions

3. Methods of Collection

  • Directly: forms, account creation, purchases, support requests
  • Automatically: cookies, analytics, server logs
  • Third Parties: payment, shipping, marketing, analytics, social media logins

4. Uses of Personal Information

  • To process orders and provide customer and business support
  • To personalize shopping and content recommendations
  • To send transactional (order confirmations) and marketing communications (with opt‑in/opt‑out)
  • To administer promotions, surveys, analytics, and improve our platform
  • To detect, prevent, and address security incidents or fraud
  • To comply with legal obligations and enforce agreements

5. Disclosure of Personal Information

  • To third‑party service providers (e.g., payment processors, shipping, IT, analytics)
  • To Brand Partners for order support and business operations
  • In connection with a business transaction (e.g., merger, acquisition)
  • When legally required, or to protect rights, safety or property
  • With your explicit consent, such as for third‑party marketing

6. Data Retention

We retain personal data only as long as needed to fulfill its original purpose or as legally required (e.g., financial records: 7 years). Once no longer needed, data is securely deleted or anonymized.

7. Cookies & Tracking Technologies

We use cookies and similar tools for site functionality, analytics, and advertising. You can manage or reject cookies through your browser. Visit allaboutcookies.org for more info.

8. Your Privacy Rights

General U.S. Users: You may access, correct, delete data, or opt‑out of marketing communications via your account or by emailing privacy@sevinity.com. We may verify identity, and won’t retaliate for exercising rights.

California Residents (under CCPA/CPRA):

  • Right to know what personal information we collect, and categories shared or sold.
  • Right to access: request a copy of personal data collected in the past 12 months.
  • Right to deletion: ask us to delete personal data (unless exempt for legal reasons).
  • Right to opt‑out of “sale” or “sharing” of personal data.
  • Right to limit “sensitive personal information” use.
  • Right to non‑discrimination for exercising rights.

Other States (CO, VA, UT): Similar rights including access, correction, deletion, data portability, and opt‑out of profiling/targeted ads. These rights may be exercised using the same contact methods.

9. Children’s Privacy

We do not knowingly collect or maintain personal data from children under 18. If we learn we’ve done so, we will delete it promptly.

10. International Data Transfers

Your data may be processed in the U.S. or other countries. By using our services, you consent to cross‑border transfers under applicable law.

11. Data Security

We implement administrative, technical, and physical security measures (e.g., encryption, access controls). However, no system is fully foolproof.

12. Changes to This Policy

We may update this policy periodically. We will update the “Last Updated” date and notify you of material changes via the Site or email. Continued use constitutes acceptance.

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